Jun 22, 2017
In the first post of this series, we noted how instrumental your IT organization is to enterprise productivity, risk mitigation and profit protection. We also introduced the change management spectrum and it’s first two phases: 1) Communication Conception and 2) Collaborative Architecting.
In the second of this 2-part series we will cover the final two phases of the change management spectrum: 3) Action and Accountability and 4) Continuous Engagement.
Throughout the preparation for implementation procurement has gained champions and support by clearly defining the benefits for each stakeholder. Phase three in implementation is all about action; it is time to execute and deliver your project with the expertise of all internal and external stakeholders. Choosing a supplier who can partner with you and help you optimize this critical phase can be game changing.
“A successful implementation depends heavily on a project management methodology that is consistent, measurable and repeatable to ensure smooth implementation. The project team needs to consider the unique challenges, gaps, and essentials of each project stage individually, and to continually reevaluate a project to address uncertainty and changes in goals (locally, regionally, and globally),” explains Michael Cardwell, Director of Business Development for Konica Minolta Business Solutions.
The four-step methodology followed at Konica Minolta:
On-going evaluation will be necessary to measure key change management project KPIs and employee adoption. Consistent tracking and reporting can also ensure you are gaining the fundamental advantages you initiated the program to create as well as continued compliance.
For our members, we recommend continued collaboration with CU and your supplier partner to evolve program value. Corporate United and Konica Minolta have successfully implemented over 100 programs together. We partner with your team to help execute a comprehensive process fulfilling all your unique business needs.
CU provides dedicated account management to ensure you are receiving the ideal level of service in addition to the core benefits of your program, including exceptional savings, leading business application integration and guaranteed service-level agreements. Let’s start the conversation on your next IT change management project today.
Ben Hatch: Category Manager, IT/Telecom at Corporate United
Ben Hatch is responsible for Category Management within the IT/Telecom vertical at Corporate United. In this role, he serves as the category manager for Multi-function Devices, Conferencing, IT Hardware Support, and Telecom Consulting. He works cross-functionally with stakeholders and suppliers to provide program support, provides ongoing support to Corporate United supplier relationships and ensures value is provided within the category to members and suppliers alike.